Terms
29 August 2026Who issues this document
English translation provided for convenience. The Romanian version prevails in case of any discrepancy. The services described here are provided by NEW RZS SRL, registered office at Str. Justiției nr. 9, Sector 4, Bucharest, Romania, registered with the Trade Register under no. J2023005851235, tax identification number RO48756557. “RZS IT Division” is the trading name under which the company provides its software services. You can get in touch at [email protected], at +40 744 554 490, or through the forms on this site.
What I sell
I build custom websites and software platforms: analysis, development, launch and, where needed, integration with systems you already run. I do not sell licences for off-the-shelf products and I do not resell other people's services as if they were mine.
How a project is agreed
Every project starts with a conversation and a written quote that states what is included, the price and the deadline. Work begins after you accept the quote in writing. What is not in the quote is not in the project — if it comes up along the way, it is quoted separately, with its own deadline. The estimates produced by the configurator on this site are indicative and are not a binding offer.
Payment
Payment is tied to delivery, not to the calendar: an advance when work starts and the rest at launch. For longer projects, the intermediate stages are set out in the quote. Invoices are issued electronically and submitted through the Romanian tax authority's system, as the law requires.
Who owns the code
The code written for your project is yours once it is paid in full, together with access to the repository and to the infrastructure it runs on. I hold nothing hostage: you can move the project to another supplier at any time, without asking me. The exceptions are public libraries and my own reusable components, which stay mine and which you use at no additional cost.
Warranty
For 90 days after launch I fix, at no charge, anything that does not work the way the quote says it should. The warranty covers defects, not new requirements and not the changes you want after seeing the product running — those are new work and are quoted as such.
Maintenance
I do not impose a maintenance subscription. If you want changes or new features after delivery, they are estimated and paid for when you ask for them. Hosting and monitoring can continue on the infrastructure I administer, or move anywhere you like.
What I do not take on
I am not liable for losses caused by third-party services (the payment processor, the tax authority, the email provider, couriers) or by changes made to the code by someone else after delivery. I am not liable for data lost if you declined backups or moved the system without taking them with you. My liability is limited to the amount paid for the project in question.
If we disagree
First we talk. If we do not reach a solution, Romanian law applies and the courts of Romania have jurisdiction. As a consumer, you can also contact the National Authority for Consumer Protection at anpc.ro, or the European online dispute resolution platform at ec.europa.eu/consumers/odr.
Your data
What happens to the data you send me through the forms is described on the privacy page, and your rights are on the GDPR page.